About xeyex¬

Love what you do,

and you’ll never work a day in your life!

Now in our 14th year, we have enjoyed continued growth and we appreciate the support of our customers

We started xeyex¬ in January 2012,

with the sole focus of making a true difference to independent opticians.

Our first office was a kitchen dining table and the initial 18 months or so was spent developing the product on more or less a full time basis. Today, it’s grown up a little, we’re on our 4th office and we have a team spreading over Customer, Development and Business operations. We handle 10 million+ data transactions every day and more than 30,000 a minute during peak hours but we’ve not lost our early focus.

At the core of everything we do is the customer,

The customer drives our business and our product and I know our customers would testify to our unwavering commitment to deliver only the best solution. From the beginning we’ve made it our mission to deliver great service and a great product with a simple, straightforward approach.

We have five strong company values and we live by them Open, Honest & Transparent, Doing the Right Thing, Trust & Respect, Listen & Improve and Fun & Focussed.

Our product is as good as it is because of our customers, we listen and implement feedback, and there’s never a month where we don’t enhance your experience based on something that our users have asked for or suggested.

Back in 2014 when we finally came to market, we set ourselves 2 main goals, the first was being a recognised brand in the UK market within 3 years, our second goal was to finish the year 2020 being one of the top 5 suppliers of practice software in the UK. Today with more than 330 sites across the UK we think we’ve ticked those boxes, and the next phase of our growth continues.

If you’re not already part of our customer community, we’d love you to get on board, drop us a line.

Grant Cardwell
CEO & Founder

Meet the Team

The fabulous team that make it all happen

Grant

CEO / Founder

Software developer, workaholic, laid back, likes to win, generally well behaved

Tracy

CTO / Founder
Software developer, has to beat Grant in any competition, loves stationery and likes lists

Jan

Admin Support

It is all in the preparation for Jan, Self titled “Project Manager”. Not so keen on technology. Often heard saying “How do I turn this on?”

Maria

Head of Customer Experience
Brilliant parallel parker. Often seen at the gym. Cooks scrambled egg in the microwave. Generationist. Probs not going to heaven 😜

Lynette

Finance & Business Team
Corporate lawyer and law enforcer who ditched it for accounts. Child like food habits. Likes a glass of milk, loves the sun. Curates shoes and handbags 👠

Kayleigh

Data and Business Support Partner
Should have been a Disney princess. Gaelic enthusiast. Lover of Doggos of all shapes and sizes.

Gary

Software Engineer
Self-appointed Barista of the production team. Loves messing about with 3d printers and jigsaws 🧩

Louisa

Customer Success and Support Partner
Should have gone to Hogwarts, enjoys baking and eating it ! loves a project